MiVoyce Privacy Policy

Last Updated: October 14, 2026

1. Who We Are

Trivanta Ventures LLC ("Trivanta," "we," "us," or "our") provides the MiVoyce mobile application (the "App") and its informational website (the "Website").

MiVoyce is designed to help individuals of all ages communicate using compatible, independently manufactured EEG devices.

This Privacy Policy describes information processed in connection with the App and Website.

2. Information and How It Is Used

EEG Signals and Communication

The App processes signals received from a connected EEG device locally on the user's device to provide communication features.

According to the App's intended operation, EEG signals and resulting communication content are not uploaded to Trivanta's servers or permanently retained by Trivanta. Temporary processing data is discarded after use.

Trivanta does not require the person using the EEG device to provide their name, diagnosis, or medical history.

App Accounts

An account may be registered by the user or by a parent, legal guardian, or caregiver on the user's behalf.

Account registration and authentication are provided through Supabase, which processes account information such as the registered email address, account identifiers, and authentication credentials on Trivanta's behalf.

Account information is used to provide and secure access to the App.

The account holder and the person using MiVoyce to communicate do not need to be the same person.

Subscriptions

In-app subscriptions and payment transactions are processed through Google Play Billing.

Trivanta does not directly collect payment-card or bank-account details.

The App may receive subscription status or related identifiers needed to enable paid features.

Website and Feedback

The Website is informational and does not require visitors to register or sign in.

If you voluntarily contact us or submit feedback, we receive the message and the contact information you choose to provide.

We use it to respond, address issues, and consider improvements.

Our hosting and website service providers may process routine technical information, such as IP addresses and access logs, to deliver, maintain, and secure the Website.

Such technical processing does not mean that visitors must create an account.

3. How Information Is Shared

Trivanta does not sell personal information.

We use service providers only as needed to operate the App and Website, including Supabase for authentication, Google Play for subscriptions, and providers supporting website hosting and feedback.

These providers may process relevant information under their own terms and privacy practices.

We may also disclose information when legally required or necessary to protect the security and integrity of our services.

4. EEG Hardware

Trivanta does not design, manufacture, or sell EEG headsets.

Compatible hardware comes from independent manufacturers.

Hardware manufacturers and any companion applications or services they provide may have separate privacy practices.

Please review their policies before using their products.

5. Children and Caregiver Assistance

MiVoyce is designed for individuals of all ages, including children.

A parent or legal guardian may create and manage an account for a child and may authorize a caregiver to assist.

Caregivers may help connect a compatible EEG device over Bluetooth and periodically check for App updates.

The person using MiVoyce to communicate does not need to be the registered account holder.

We do not require a child's name, diagnosis, or medical history to use the communication features.

Account registration information is still processed as described in Section 2.

6. Storage, Security, and Retention

Trivanta does not maintain a server-side archive of users' EEG signals or communication content.

Supabase processes account information to support authentication, and account information may remain while an account is active.

Feedback and contact messages may be retained for as long as reasonably needed to respond, resolve an issue, maintain records, or comply with applicable obligations.

Service providers may retain limited information under their own policies or legal obligations.

We take reasonable steps to protect information handled through our services, but no electronic system can be guaranteed completely secure.

7. Your Choices and Account Deletion

You may choose not to submit feedback through the Website.

To request access to, correction of, or deletion of account information, or to ask a privacy question, email trivantaventuresllc@mivoyce.com.

We will review and respond to requests in accordance with applicable law and any necessary retention requirements.

Canceling a Google Play subscription does not necessarily delete the related MiVoyce account.

Deleting an account does not automatically cancel a subscription. Subscriptions should be managed through Google Play.

8. Changes to This Policy

We may update this Privacy Policy as the App and Website evolve.

We will publish the updated policy with a new "Last Updated" date.

Please review it periodically.

9. Contact

Trivanta Ventures LLC

MiVoyce Customer Support

Email: trivantaventuresllc@mivoyce.com

Phone: (775) 389-3131